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Servicing & Support

Engineering excellence and comprehensive sustainable solutions for your EV charging infrastructure.

Comprehensive Sustainable Solutions

DBT USA delivers turnkey servicing and support for electric vehicle charging infrastructure, backed by decades of engineering expertise.

Since 1992, DBT USA has provided end-to-end support for EV charging deployments across fleets, workplaces, and public charging sites. Our servicing approach combines engineering excellence with a commitment to long-term sustainability, ensuring your charging infrastructure operates reliably at every stage of its lifecycle.

With more than 10,000 stations installed in over 30 countries and 500 cities worldwide, our service team draws on deep field experience to diagnose, maintain, and optimize charging hardware and management software.

Our support capabilities include:

  • On-site diagnostics and preventative maintenance for Level I, II, and III chargers
  • Software troubleshooting and firmware updates for network-connected stations
  • Integration support for stand-alone payment modules and management platforms
  • Technical guidance for fleet operators scaling their charging infrastructure

Engineering Excellence

Our service philosophy is rooted in rigorous engineering standards and a proactive approach to infrastructure management.

Bright, airy photograph of an electric vehicle charging station in a clean industrial service bay, white and silver tones

Preventative Maintenance

Scheduled inspections and component checks help identify potential issues before they disrupt operations, maximizing station uptime.

Bright, airy photograph of a modern electric vehicle charging station with a sleek connector cable, clean white and silver tones

Hardware Servicing

Expert repair and replacement services for fleet chargers, public chargers, and home chargers across all charging levels.

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Software & Network Support

Remote diagnostics, reporting tools, and management software assistance to keep your charging network running smoothly.

Need Support?

Contact our team for servicing inquiries, technical support, or to discuss a maintenance plan tailored to your charging infrastructure.

Contact Us